Innovation is an outgrowth of initiative, and initiative - taking positive actions in a belief that your actions can make a difference - is a big part of confidence.

The very lack of opportunity the group faces creates a self-defeating cycle and puts pressure on members to limit their aspirations.

Friendly people are caring people, eager to provide encouragement and support when needed most.

Not everyone in an organization is in a position to accumulate power through competent performance because most people are just carrying out the ordinary and the expected - even if they do it very well. The extent to which a job is routinized fails to give an advantage to anyone doing it because 'success' is seen as inherent in the very establishment of the position and the organization surrounding it. Neither persons nor organizations get 'credit' for doing the mandatory or the expected.

Power is America's last dirty word. It is easier to talk about money - and much easier to talk about sex - than it is to talk about power.

No" is always an easier stand than "Yes.

To take full advantage of the potential in e-business, leaders must lead differently, and people must work together differently. Let's call this new way of working e-culture-the human side of the global information era, the heart and soul of the new economy.