We're all working together; that's the secret.

I guess in all my years, what I heard more than anything else was: a mere town cannot support a discount store for very long.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.

The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience.

Control your expenses better than your competition. This is where you can always find the competitive advantage.

Commit to your business. Believe in it more than anybody else.