The way management treats their associates is exactly how the associates will then treat the customers.

I've always been driven to buck the system.

We let folks know we're interested in them and that they're vital to us. cause they are.

There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.

I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.

I've owned about 18 airplanes over the years, and I've never bought one of them new.

If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.