I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.

Curiosity doesn't kill the cat; it kills the competition.

Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.

If you want a successful business, your people must feel that you are working for them - not that they are working for you.

If you don't listen to your customers, someone else will.

A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.

Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.