I've never seen impeccable logic be sufficient to win both the heart and the mind.

Another key role the CEO plays is to focus efforts.

Of course, it is worth it to take the time to think carefully through your assumptions, and ensure you at least have hypotheses around how you will create value. But use the analysis as a way to focus attention on the most critical assumptions, rather than spend a ton of time massaging the numbers.

You have to chip away at it and shape it to let the winning idea emerge.

I use the term "fool's gold white space" to highlight a common problem for innovation. People see a market that doesn't exist, and assume that one should exist.

Not only do innovators have to deal with all of the fundamental challenges of innovation, they have to do so in an environment that often is implicitly hostile towards innovation.

Three of our core corporate values are inclusiveness, collaboration, and humility.