So I think instead of focusing on the competition, focus on the customer.

Fifty years ago wealth was stored and transmitted physically through gold bars, stock certificates, bank notes, and coins.

Even some of the greatest technology-led revolutions, or allegedly technology-led, really were only made possible because of trends already present.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

So I think instead of focusing on the competition, focus on the customer.

Technology is similarly just a catalyst at times for fundamental forces already present.

Thirty to 40 years ago, most financial decisions were fairly simple.