Even the once simple home mortgage now has so many flavors and styles and variations that it is difficult for people to make a decision.

Subsequent to the original Quicken, the whole idea that we, as a consumer products company, could actually make business products, that was a whole revolution in our thinking.

Thirty to 40 years ago, most financial decisions were fairly simple.

Even some of the greatest technology-led revolutions, or allegedly technology-led, really were only made possible because of trends already present.

The changing nature of money is only one facet of the financial services revolution.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

For every one of our failures, we had spreadsheets that looked awesome