Subsequent to the original Quicken, the whole idea that we, as a consumer products company, could actually make business products, that was a whole revolution in our thinking.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

For every one of our failures, we had spreadsheets that looked awesome

Thirty to 40 years ago, most financial decisions were fairly simple.

Even the once simple home mortgage now has so many flavors and styles and variations that it is difficult for people to make a decision.

Fifty years ago wealth was stored and transmitted physically through gold bars, stock certificates, bank notes, and coins.

Mutual funds were created to make investing easy, so consumers wouldn't have to be burdened with picking individual stocks.