The best time to do great customer service is when a customer is upset.

Freedom isn't the ability to do whatever you want. It's the willingness to do whatever you want.

Realize that your physical experience and environment is the materialization of your beliefs. If you find great exuberance, health, effective work, abundance, smiles on the faces of those who you meet, then take it for granted that your beliefs are beneficial. If you see a world that is good, people like you, take it for granted again, that your beliefs are beneficial. But if you find poor health, a lack of meaningful work, a lack of abundance, a world of sorrow and evil, then assume your beliefs are faulty and begin examining them.

To act in an independent manner, you must begin to initiate action that you want to occur physically by creating it in your own being. This is done by combining belief, emotion and imagination, and forming them into a mental picture of the desired physical result.

I'm not sure there's any number of Facebook likes that can replace a hug.

The very fact that it might not work is precisely why you should and must do this.

Physical reality springs from the imagination, which follows the path of your beliefs