Everyone is not your customer.

More and more people now have jobs that require them to confront the risk of appearing stupid on a regular basis.

What if getting bigger isn't the point? What if you merely got better?

Here's the fascinating part, call it the golden shoulder: We have no idea in advance who the great contributors are going to be. We know that there's a huge cohort of people struggling outside the boundaries of the curated, selected few, but we don't know who they are.

The mirror we hold up to the person next to us is one of the most important pictures she will ever see.

Rehearsing failure is simply a bad habit, not a productive use of your time. When you choose to visualize the path that works, you're more likely to shore it up and create an environment where it can take place.

Things that look like shortcuts are actually detours (disguised as less work).