The wettest, weirdest environment is human interaction. Whatever we build gets misunderstood, corroded and chronic, and it happens quickly and in unpredictable ways. That's one reason why the web is so fascinating-it's a collision between the analytic world of code and wet world of people.

What evidence would you need to see to change your mind about this?

When we intentionally seek out the difficult tasks, we're much more likely to actually create value.

You dont need to convince everyone. All you need to do is motivate people who choose to follow you.

The only thing worse than starting something and failing... is not starting something.

How do I dance with the fear? Fear is not the enemy. Paralysis is the enemy.

I think if your goal is for everything to be okay, that's a mistake. To achieve that goal, the only obstacle you'd have to face tomorrow is to eliminate all risk ... I've made the decision that I'm never trying to make everything okay. I'm trying for there to be more loose ends, not fewer loose ends.