Design is the last great competitive advantage.

In a long distance race, everyone gets tired. The winner is the runner who figures out where to put the tired, figures out how to store it away until after the race is over. Sure, he's tired. Everyone is. That's not the point. The point is to run.

Transferring your passion to your job is far easier than finding a job that happens to match your passion.

The largest enemy of change isn't 'no', it's 'not yet' - that is the easiest way to forestall change.

Be bold, make mistakes, learn a lesson, and fix what doesn't work.

Everyone has failed, everyone has misspoken, everyone has meant well but done the wrong thing. Your favorite restaurants, cafes and books have all gotten a one-star review along the way. No brand is perfect, no individual can pretend to be either. Perfect can't possibly be the goal, we're left with generous, important and human instead.

No organization ever created an innovation. People innovate, not companies.