Do the emotional labor of working on things that others fear.

You are not your resume, you are your work.

When you can swim, who cares how deep the water is?

One key to learning and success is the willingness to try something new, and feel momentarily incompetent.

In general, organizations are afraid to fire customers, no matter how unreasonable. This is a mistake. It's good for you.

No more than six words on a slide. Ever. There is no presentation so complex that this rule needs to be broken.

Either you defend the status quo, or you invent the future.