Just about anything worth doing is worth doing better.

Plans are great, but missions are better.

Some people read business books looking for confirmation. I read them in search of disquiet. Confirmation is cheap, easy and ineffective. Restlessness and the scientific method, on the other hand, create a culture of testing and inquiry that can't help but push you forward.

Be relentlessly generous, without focusing on when it will come back to you.

No, the only way to know what people think is to watch what they do, not what they say. Do they come back for more? Do you cause them to change their behavior? Can you make them smile?

The question isn’t whether or not you should wait to be picked, the question is whether you care enough to pick yourself.

Too often, the person who wrecks our work is us.