Just about anything worth doing is worth doing better.

People don't believe what you tell them. They rarely believe what you show them. They often believe what their friends tell them. They always believe what they tell themselves.

No organization ever created an innovation. People innovate, not companies.

Taking delight in the journey takes confidence. It pushes the envelope of design.

...the greatest shortage in our society is an instinct to produce. To create solutions and hustle them out the door. To touch the humanity inside and connect to the humans in the marketplace.

Your biggest failure is the thing you dreamed of contributing but didn't find the guts to do.

We are leaving the industrial economy and entering the connection economy.