I think it's fascinating to note that some of the most successful organizations of our time got there by focusing obsessively on service, viewing compensation as an afterthought or a side effect. As marketing gets more and more expensive, it turns out that caring for people is a useful shortcut to trust, which leads to all the other things that a growing organization seeks.

Be relentlessly generous, without focusing on when it will come back to you.

If you want to be a leader, go lead

In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible.

Nothing about becoming indispensable is easy. If it's easy, it's already been done and it's no longer valuable.

You don't make art after you become an artist. You become an artist by ceaselessly making art.

The problem with putting it all on the line is that it might not work out. The problem with not putting it all on the line is that it will never (ever) change things for the better. Not much of a choice, I think.