Your positions on EVERYTHING are based on the story you tell yourself and not some universal fact from the universal fact database.

The first rule of doing work that matters: Go to work on a regular basis.

Keep starting until you finish.

The best way to be missed when you're gone is to stand for something when you're here.

The mirror we hold up to the person next to us is one of the most important pictures she will ever see.

I think it's fascinating to note that some of the most successful organizations of our time got there by focusing obsessively on service, viewing compensation as an afterthought or a side effect. As marketing gets more and more expensive, it turns out that caring for people is a useful shortcut to trust, which leads to all the other things that a growing organization seeks.

The person who fails the most wins.