Most people don't see that they have options beyond what society tells them to do. That's the biggest problem. They honestly believe that compliance is the shortcut to success.

You can listen to what people say, sure. But you will be far more effective if you listen to what people do.

All the creativity books in the world aren’t going to help you if you’re unwilling to have lousy, lame, and even dangerously bad ideas.

Giving people what they want isn't always what they want.

Most people have been brainwashed into believing that their job is to copyedit the world, not to design it.

The ONLY thing leaders have in common is the shared decision to lead.

The digital asset that matters is trust. Awareness first, then interaction, and maybe a habit, but all three mean nothing if they don't lead to permission and trust. The privilege of connection. Everything else is slippery.