Playing the game is a form of winning the game. In those competitions, we win by being resilient.

Perhaps marketing is about to transition to a new kind of profession, one that requires insight, dedication and smarts.

The media wants overnight successes (so they have someone to tear down). Ignore them. Ignore the early adopter critics that never have enough to play with. Ignore your investors that want proven tactics and predictable instant results. Listen instead to your real customers, to your vision and make something for the long haul. Because that's how long it's going to take, guys.

Optimism is the most important human trait, because it allows us to evolve our ideas, to improve our situation, and to hope for a better tomorrow.

Following instructions is overrated.

The fatigue was there, but some people understood that putting it aside was the single most important factor in succeeding.

Fans, true fans, are hard to find and precious. Just a few can change everything. What they demand, though, is generosity and bravery.