Desire can't be sated, because if it is, the longing disappears and then we've failed, because desire is the state we seek.

That the horrible Zika virus or HIV, we can look at what it means to be patient zero, what it means to need not much contact to spread, and all of those things follow into the way ideas spread.

I'm not a psychopath-I'm wearing a tie!

Leaders lead when they take positions, when they connect with their tribes, and when they help the tribe connect to itself.

Getting picked is fine if it happens to you. But it's not a plan. It's a version of waiting and hoping.

Anxiety is experiencing failure in advance. Tell yourself enough vivid stories about the worst possible outcome of your work and you'll soon come to believe them. Worry is not preparation, and anxiety doesn't make you better.

Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new...If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite low.