It turns out that the people who like their jobs the most are also the ones who are doing the best work, making the greatest impact, and changing the most.

At the heart of art is learning to see

We're better in the rearview mirror than we are at predicting - 'cause you're never going to be right every time. You can handicap it. You can point to certain elements that make it work, and many of those elements come straight out of epidemiology, right?

Positive thinking doesn't guarantee results, all it offers is something better than negative thinking.

Doing justice to the work is your task, not setting a world record.

You market when you hire and when you fire. You market when you call tech support, and you market every time you send a memo.

Part of leadership (a big part of it actually) is the ability to stick with the dream for a long time.