It turns out that the people who like their jobs the most are also the ones who are doing the best work, making the greatest impact, and changing the most.

Many people believe that great designers get great clients. It's the other way around.

At least at first, the new thing is rarely as good as the old thing was. If you need the alternative to be better than the status quo from the very start, you'll never begin.

The object isn't to be perfect. The goal isn't to hold back until you've created something beyond reproach. I believe the opposite is true. Our birthright is to fail and to fail often, but to fail in search of something bigger than we can imagine. To do anything else is to waste it all.

It's human nature to quit when it hurts. But it's that reflex that creates scarcity.

More than anything else, I think prospects, customers and citizens watch what you do more than they listen to what you say.

Excellence isn't about meeting the spec, it's about setting the spec.