It turns out that the people who like their jobs the most are also the ones who are doing the best work, making the greatest impact, and changing the most.

The joy of art is particularly sweet, though, because it carries with it the threat of rejection, of failure, and of missed connections. It's precisely the high-wire act of "this might not work" that makes original art worth doing.

Who gets to decide what you want?

Personalizatio n wasn't supposed to be a cleverly veiled way to chase prospects around the web, showing them the same spammy ad for the same lame stuff as everyone else sees. No, it is a chance to differentiate at a human scale, to use behavior as the most important clue about what people want and more important, what they need.

The opposite of coherent is interesting.

Please stop waiting for a map. We reward those who draw maps, not those who follow them.

When your art fails, make better art.