Saying 'no' or even 'stop' is the hallmark of the professional you want on your team.

Permission marketing turns strangers into friends and friends into loyal customers. It's not just about entertainment - it's about education. Permission marketing is curriculum marketing.

Communication is the transfer of emotion.

The way I understand gifts is that the giver must make a sacrifice, create an uneven exchange, bring himself closer to the recipient, create change and do it all with the right spirit.

Competition validates you. It creates a category. It permits the sale to be this or that, not yes or no.

You don't win an Olympic gold medal with a few weeks of intensive training.

Marketing management is now tribal leadership.