We live in a vague world. And it gets vaguer all the time. In this environment, the power of the specific, measurable and useful promise made and kept is difficult to overstate.

If there's time for an emergency, why isn't there time for brilliance, generosity or learning?

Don’t do it because it’s your job, do it because you can.

Take the long way. Do the hard work, consistently and with generosity and transparency. And then you won't waste time doing it over.

Most people have been brainwashed into believing that their job is to copyedit the world, not to design it.

The enemy of fear is creativity.

The resistance is the voice in your head telling you to use bullets in your PowerPoint slides...It’s the voice that tells you to leave controversial ideas out of the paper you’re writing, because the teacher won’t like them. The resistance pushes relentlessly for you to fit in.