When you think about Uber and Airbnb and the other companies that are turning things upside down, Uber isn't big 'cause they ran a lot of ads. They're big because someone took out their iPhone and said to their friend, watch this, and pressed a button and a car pulled up.

The application process changes the list of who applies. Your applicants reflect your methods.

The job isn't to catch up to the status quo; the job is to invent the status quo.

Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again

You have brilliance in you, your contribution is valuable, and the art you create is precious. Only you can do, and you must.

There's no correlation between how good your idea is and how likely your organization will be to embrace it.

The person who fails the most wins.