This notion that it is up to each person to innovation in some way flies in the face of the industrial age, but you know what, the industrial age is over.
Seth GodinBy all means, fire the customers who aren't worth the time and the trouble. But understand that the moment you insist the customer is wrong, you've just started the firing process.
Seth GodinI think the most productive thing to do during times of change is to be your best self, not the best version of someone else.
Seth Godin