Viewing the web as a platform for generosity is very different than seeing an opportunity to turn it into an ATM machine.

Positive thinking doesn't guarantee results, all it offers is something better than negative thinking.

If failure is not an option, neither is success. Innovation is just repeated failure till you come up with something that works.

But this is a remarkable egg, an egg worth talking about, an egg worth crossing the street for, an egg worth writing about.

Go for the edges. Challenge yourself and your team to describe what those edges are, and then test which edge is most likely to deliver the marketing results you seek.

If we can fall in love with serving people, creating value, solving problems, building valuable connections and doing work that matters, it makes it far more likely we're going to do important work

Everyone is not your customer.