The ONLY thing leaders have in common is the shared decision to lead.

There's nothing wrong with having a plan. Plans are great. But missions are better. Missions survive when plans fail, and plans almost always fail.

You can use social media to turn strangers into friends, friends into customers and customers into salespeople.

The enemy of creativity... is fear. We're all born creative, it takes a little while to become afraid. A surprising insight: an enemy of fear is creativity. Acting in a creative way generates action, and action persuades the fear to lighten up.

Plans are great, but missions are better.

We don't become mediocre all at once, and we rarely do it on purpose.

Data is not useful until it becomes information.