The ONLY thing leaders have in common is the shared decision to lead.

Communication is the transfer of emotion.

I think "creativity" is better described as failing repeatedly until you get something right.

Finding new ways, more clever ways to interrupt people doesn't work.

That's why there's lots and lots of kinds of hot sauces, and not so many kinds of mustard. Not because it's hard to make interesting mustard - you could make interesting mustard - but people don't, because no one's obsessed with it, and thus no one tells their friends.

New fashions (of all sorts) come from unexpected places, not from the arbiters of what's correct.

Discomfort brings engagement and change. Discomfort means you're doing something that others were unlikely to do, because they're hiding out in the comfortable zone. When your uncomfortable actions lead to success, the organization rewards you and brings you back for more.