Great leaders create movements by empowering the tribe to communicate. They establish the foundation for people to make connections, as opposed to commanding people to follow them.

Leaders have followers, managers have employees. Managers make widgets, leaders make change.

Books work as an art form (and an economic one) because they are primarily the work of an individual.

Marketing is the art of seeing (and then creating) what might be interesting to more than our friends

The big win is when you refuse to settle for average or mediocre.

A one-hit wonder is a legend who stopped early.

In general, organizations are afraid to fire customers, no matter how unreasonable. This is a mistake. It's good for you.