More process, less innovation. More operations, less innovation. More management, less innovation. More entrepreneurs, more innovation.

You don't need a new plan for next year. You need a commitment.

Fundamentalist is a person who considers whether a fact is acceptable to their faith before they explore it. As opposed to a curious person who explores first and then considers whether or not they want to accept the ramifications.

No more than six words on a slide. Ever. There is no presentation so complex that this rule needs to be broken.

The status quo is persistent and resistant. It exists because everyone wants it to. Everyone believes that what they've got is probably better than the risk and fear that come with change.

Be relentlessly generous, without focusing on when it will come back to you.

I think if your goal is for everything to be okay, that's a mistake. To achieve that goal, the only obstacle you'd have to face tomorrow is to eliminate all risk ... I've made the decision that I'm never trying to make everything okay. I'm trying for there to be more loose ends, not fewer loose ends.