The only path to amazing runs directly through not-yet-amazing

It turns out that the people who like their jobs the most are also the ones who are doing the best work, making the greatest impact, and changing the most.

Two elements of successful leadership: a willingness to be wrong and an eagerness to admit it.

Personalizatio n wasn't supposed to be a cleverly veiled way to chase prospects around the web, showing them the same spammy ad for the same lame stuff as everyone else sees. No, it is a chance to differentiate at a human scale, to use behavior as the most important clue about what people want and more important, what they need.

If it scares you, it might be a good thing to try.

Believe in what you do, because you may have to do it for a long time before it catches on.

Remarkable visions and genuine insight are always met with resistance. And when you start to make progress, your efforts are met with even more resistance. Products, services, career paths... whatever it is, the forces for mediocrity will align to stop you, forgiving no errors and never backing down until it's over