There's no easy path through grief and trauma. Learning from the experiences of people who'd been through similar losses was helpful.

No one gets to the top, if they sit on the sidelines, or if they don't believe in themselves.

I just believed. I believed that the technology would change people's lives. I believed putting real identity online - putting technology behind real identity - was the missing link.

If I didn't write in my journal every couple of days, I felt like I was going to burst. Later I learned the research about how important journaling can be to recovering from trauma and grief. That was definitely true for me.

Without fear, women can pursue professional success and personal fulfillment-and freely choose one, or the other, or both.

Framing the issue of work-life balance - as if the two were dramatically opposed - practically ensures work will lose out. Who would ever choose work over life?

The social web can't exist until you are your real self online. I have to be me. You have to be you. Once we are online as ourselves, connected to each other and our other friends, then you can have the evolution of what becomes the social web.