Our courage comes from the courage of others.

To become an academic expert takes years of studying. Academic experts are experts in how and what others have done. They use case studies and observation to understand a subject.

Working hard for something we don't care about is called stress; working hard for somthing we love is called passion.

Good listeners have a huge advantage. For one, when they engage in conversation, they make people 'feel' heard. They 'feel' that someone really understands their wants, needs and desires. And for good reason; a good listener does care to understand.

Good marketing speaks to human beings - the way human beings understand and take in information.

Disney is one of the best hotel companies in the world. Yet they have never and will never open a casino on the Vegas strip.

Some in management positions operate as if they are in a tree of monkeys. They make sure that everyone at the top of the tree looking down sees only smiles. But all too often, those at the bottom looking up see only asses.