Systems and processes are essential to keep the crusade going, but they should not replace the crusade.

People who go to work to be a part of the cause don't go home. They are home. Now - who wants to quit?

Leadership is not about being in charge. Leadership is about taking care of those in your charge.

Leadership is a way of thinking, a way of acting and, most importantly, a way of communicating.

Very few people or companies can clearly articulate WHY they do WHAT they do. By WHY I mean your purpose, cause or belief - WHY does your company exist? WHY do you get out of bed every morning? And WHY should anyone care?

The next time someone starts listing all the reasons an idea won't work or can't happen, ask them to give 3 reasons it can.

Any parent who tells their kids that they can't attend a school play or go to a soccer match because they have to work is kidding themselves. It's OK to miss a game or two or a performance here and there, but it's not all right to miss the majority of them.