More information is always better than less. When people know the reason things are happening, even if it's bad news, they can adjust their expectations and react accordingly. Keeping people in the dark only serves to stir negative emotions.

Pilots, to a large degree, are like salesmen. They have to be confident to be good at their jobs. They have to practice relentlessly and plan out all the scenarios of the things that could happen when they're out there. Nothing is more important than preparation. They are also mighty competitive, both as individuals and as squadrons.

When we are selective about doing business only with those who believe in our WHY, trust emerges.

Nobody writes a book to get rich. It's like speaking.

The primary ingredient for progress is optimism. The unwavering belief that something can be better drives the human race forward.

Very few people or companies can clearly articulate WHY they do WHAT they do. By WHY I mean your purpose, cause or belief - WHY does your company exist? WHY do you get out of bed every morning? And WHY should anyone care?

To succeed takes more than the desire to win. It also takes the acceptance that we could fail.