Unhealthy cultures create addiction. Healthy cultures create social bonds.

A leader, first and foremost, is human. Only when we have the strength to show our vulnerability can we truly lead.

I'm very prescriptive about who I work with.

Good listeners have a huge advantage. For one, when they engage in conversation, they make people 'feel' heard. They 'feel' that someone really understands their wants, needs and desires. And for good reason; a good listener does care to understand.

We should never change our minds about where we are going, but always be curious about different ways to get there.

We think that we all have to like each other before we trust each other and that necessarily is not the case.

A leader should not take credit when things go right if they are not willing to accept responsibility when things go wrong.