If you're looking for a book that will spike in sales and then go away and then spike again when it comes out in paperback, your normal model, I definitely won't give you that.

If you want to feel happy, do something for yourself. If you want to feel fulfilled, do something for someone else.

Anyone can sell product by dropping their prices, but it does not breed loyalty.

Truly human leadership protects an organization from the internal rivalries that can shatter a culture. When we have to protect ourselves from each other, the whole organization suffers. But when trust and cooperation thrive internally, we pull together and the organization grows stronger as a result.

The mind can be convinced, but the heart must be won.

The future is only scary if we try to avoid it.

The responsibility of leadership is not taken, it is given. Only when others choose to follow us can we truly lead.