Trust emerges when we have a sense that another person or organization is driven by things other than their own self-gain.

My challenge is to make sure the things I say and the things I do remain consistent for as often and as long as possible. My why is to inspire people to do the things that inspire them so that together we can change our world. That's why I wake up every single day. I'm agnostic to the form it takes: I teach, I write, I speak, I advise.

The value of emotions comes from sharing them, not just having them.

Stories are attempts to share our values and beliefs. Storytelling is worthwhile when it tells what we stand for.

The mind can be convinced, but the heart must be won.

Follow those who follow something bigger than themselves - an idea, a belief, a vision, a cause. Run away from those who say we need to follow them.

I never imagined working with CEOs, congressmen or the military, yet I make regular visits to the Pentagon, stop by the Capitol now and then and sit down with leaders of all kinds of companies.