Work requires effort. Things we love to do feel effortless. Only do the things you love and you'll never have to work again.

The leaders who get the most out of their people are the leaders who care most about their people.

Courage isn't inside; it's external. It comes from someone else telling you they believe in you.

Starbucks was founded around the experience and the environment of their stores. Starbucks was about a space with comfortable chairs, lots of power outlets, tables and desks at which we could work and the option to spend as much time in their stores as we wanted without any pressure to buy. The coffee was incidental.

We call them leaders because they go first, because they take the risk before anybody else does, because they will choose to sacrifice so their people will be safe and protected.

We last longer if we compete against ourselves for the good of others instead of competing against others for the good of ourselves.

I know if I persist it will pay back in dividends and it always does. What starts to happen is like exercise, the pain goes away. It starts to get easier and the weight starts to get lighter and people start to notice a difference in you and you start to notice a difference in yourself. You find your ability to make decisions is easier; you find you are inspired more often. You find your success increases. You find that your random moments when you're in the flow are no longer random and you can control them. Other people notice the difference.