I couldn't understand why my productivity went down when I had deliberately made more time available to write. Then I realized it was because I wasn't flying as much.

If you're looking for a New York Times best-seller, I may or may not give you that.

When you can wake up in the morning and feel successful whether some end goal is realized or not...THAT is true success.

Great leaders are willing to sacrifice the numbers to save the people. Poor leaders sacrifice the people to save the numbers.

Customers will never love a company until its employees love it first.

Of course there are people out there who are helping others find their why. Some are doing a really great job and some are doing a not so great job. I love the fact there are people out there, and consultants out there doing that.

Great leaders don't blame the tools they are given. Great leaders work to sharpen them.