If we inspire people, they will give us more than we asked for. If we manipulate them, they will give us exactly what we paid for

All organizations start with WHY, but only the great ones keep their WHY clear year after year. Those who forget WHY they were founded show up to the race every day to outdo someone else instead of to outdo themselves. The pursuit, for those who lose sight of WHY they are running the race, is for the medal or to beat someone else.

Some in management positions operate as if they are in a tree of monkeys. They make sure that everyone at the top of the tree looking down sees only smiles. But all too often, those at the bottom looking up see only asses.

Leaders don't convince people to follow them. Leaders walk forward alone and those who want to go down their path decide to follow.

The value of emotions comes from sharing them, not just having them.

A five minute call replaces the time it takes to read and reply to the original email and read and reply to their reply... or replies. And I no longer spend 20+ minutes crafting the perfect email - no need to.

The only way to 'find out if it will work out' is to do it.