Great leaders don’t try to be perfect. They try to be themselves. And that’s what makes them great.

The goal is not to be perfect by the end. The goal is to be better today.

When a player has a slump, we do not trade them, we coach them. It is the same with our employees.

Poor leaders push us towards the goal. Great leaders guide us through the journey.

It is not the genius at the top giving directions that makes people great. It is great people that make the guy at the top look like a genius.

Panic causes tunnel vision. Calm acceptance of danger allows us to more easily assess the situation and see the options.

People have accused me of only working with good companies. No I don't. I work with some very dysfunctional companies or unbelievably dysfunctional organizations. The people that bring me in know what they're doing won't work for the future. They know they want to change and they want to change for the right reasons. They believe what I believe and that's why they called me.