Hearing is listening to what is said. Listening is hearing what isn't said.

It is a luxury to put our interests first. It is an honor to put the interests of others before our own.

To become an academic expert takes years of studying. Academic experts are experts in how and what others have done. They use case studies and observation to understand a subject.

I don't care about convincing the people who think I'm naive or an idiot. I'm interested in how do I inspire the people who are open-minded that there's a different way of seeing the world.

The responsibility of leadership is not to come up with all the ideas but to create an environment in which great ideas can thrive.

Always plan for the fact that no plan ever goes according to plan.

Ideas are like dreams; they will disappear unless we record them. Write a book, a blog, build a company, anything that makes the ideas real.