Hearing is listening to what is said. Listening is hearing what isn't said.

I look for the hotels that have figured out the comfortable balance - a modern room that is well designed, and really clean sheets.

It doesn't matter how much we know, it matters how clearly others can understand what we know.

If you have the opportunity to do amazing things in your life, I strongly encourage you to invite someone to join you.

Stories are attempts to share our values and beliefs. Storytelling is worthwhile when it tells what we stand for.

When we accept the fact that we can't do everything, we are more willing to ask for and accept help when we do anything.

Leadership is not a license to do less. Leadership is a responsibility to do more