When leaders care less about their people, their people will be careless.

Greatness is not born from one success. Greatness is born from persevering through the countless failed attempts that preceded.

If you're going to undertake any project, like a book, you have to show up to give.

So much of starting a business or affecting change is the confidence and courage to simply try.

Leadership is not about being in charge. Leadership is about taking care of those in your charge.

When my books came out, they started selling but they started selling at a relatively consistent but low pace. And they started to pick up the pace.

Starbucks was founded around the experience and the environment of their stores. Starbucks was about a space with comfortable chairs, lots of power outlets, tables and desks at which we could work and the option to spend as much time in their stores as we wanted without any pressure to buy. The coffee was incidental.