When leaders care less about their people, their people will be careless.

A leader is the one who speaks last and acts first.

We are drawn to leaders and organizations that are good at communicating what they believe. Their ability to make us feel like we belong, to make us feel special, safe and not alone is part of what gives them the ability to inspire us.

More information is always better than less. When people know the reason things are happening, even if it's bad news, they can adjust their expectations and react accordingly. Keeping people in the dark only serves to stir negative emotions.

If you talk about what you believe, you will attract those who believe what you believe.

I never imagined working with CEOs, congressmen or the military, yet I make regular visits to the Pentagon, stop by the Capitol now and then and sit down with leaders of all kinds of companies.

Those who lead inspire us Whether they are individuals or organizations, we follow those who lead not because we have to but because we want to.