What I understand about this concept of why is that it functions exactly the same way as parenting or exercise or any of these things we claim to invest in.

There is a difference between listening and waiting for your turn to speak.

Listening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.

You have to be careful what you think you know.

We must all try to empathize before we criticize. Ask someone what's wrong before telling them they are wrong.

True #leadership isn't the bastion of a few who sit at the top ... We all need to step up, take the risk and put our interests second-not always-but when it counts.

Give someone responsibility and they will do their best. Make them accountable and they will do even better.