What I understand about this concept of why is that it functions exactly the same way as parenting or exercise or any of these things we claim to invest in.

More often than not when we do not like our work, it's not necessarily because of the work itself. But more often because of the people we work with and more importantly because of the lack of leadership. It is amazing how inspired and motivated we can be when we like the people and when we feel like we show up to work because our leaders care about our wellbeing. It is kind of incredible actually.

All organizations start with WHY, but only the great ones keep their WHY clear year after year.

Focus on long term success but be willing to make short term adjustments to get there

I look for the hotels that have figured out the comfortable balance - a modern room that is well designed, and really clean sheets.

We can't all be good at everything. This is partly the logic behind having a team in the first place, so each role can be filled with the person best suited for that role and together, every job and every strength is covered.

The responsibility of the company is to help the people, grow as people. If we can do that, then the company will grow as a company.