All the perks, all the benefits and advantages you may get for the rank or position you hold, they aren’t meant for you. They are meant for the role you fill. And when you leave your role, which eventually you will, they will give the ceramic cup to the person who replaces you. Because you only ever deserved a Styrofoam cup.

It's always the organizations that are resource constrained that come up with the good ideas to win.

Remaining calm in times of desperation makes way for opportunity.

What you do simply proves what you believe.

And when a leader embraces their responsibility to care for people instead of caring for numbers, then people will follow, solve problems and see to it that that leader’s vision comes to life the right way, a stable way and not the expedient way.

I never set out to do the things I'm doing now.

When my books came out, they started selling but they started selling at a relatively consistent but low pace. And they started to pick up the pace.