Complaining begets more complaints. Anger begets more anger. And optimism begets more optimism.

We can rationalize anything and easily quit on ourselves. Leadership is refusing to quit on others.

TiVo and other digital recording devices have confounded advertisers. The ad industry sees the technology as a threat to their product.

Average companies give their people something to work on. The most innovative organizations give their people something to work toward.

We think leadership is about rank and power, but better to think of leadership as the responsibility for other human beings. That leadership and rank may not go together. So it manifests in this remarkable way.

If somebody wants to learn their why, either you help them or send them over to their course. All of this stuff helps.

Disney is one of the best hotel companies in the world. Yet they have never and will never open a casino on the Vegas strip.