Those who lead inspire us Whether they are individuals or organizations, we follow those who lead not because we have to but because we want to.

The most basic human desire is to feel like you belong. Fitting in is important.

TiVo and other digital recording devices have confounded advertisers. The ad industry sees the technology as a threat to their product.

If you help one person in the room, you're an abject failure. You have to change something.

There is a difference between offering a service and being willing to serve. They may both include giving but only one is generous.

If our parents fixed everything for us and did not allow us to do anything on our own, or intervened every single time, we would all grow up to be completely dependent.

I've been dogmatic to use myself as a case study.