Those who lead inspire us Whether they are individuals or organizations, we follow those who lead not because we have to but because we want to.

Hearing is listening to what is said. Listening is hearing what isn't said.

A leader is the one who speaks last and acts first.

A star wants to see himself rise to the top. A leader wants to see those around him rise to the top.

There are two kinds of experts: academic experts and practical experts. One is not better than the other, but they are very different, and each offers very different value.

Communication is not about speaking what we think. Communication is about ensuring others hear what we mean.

Humility, I have learned, must never be confused with meekness. Humility is being open to the ideas of others.