The new is threatening to those who have mastered the old.

The rank of office is not what makes someone a leader. Leadership is the choice to serve others with or without any formal rank.

It is like when a player has a slump, we do not trade them, we coach them. It is the same with our employees. The best leaders come to the aid of their people, whose performance is down. Not come down harder on them.

Trust emerges when we have a sense that another person or organization is driven by things other than their own self-gain.

Offer your strengths to others and you'll be amazed how many people offer their strengths to you.

A leader, first and foremost, is human. Only when we have the strength to show our vulnerability can we truly lead.

One of the best paradoxes of leadership is a leader's need to be both stubborn and open-minded. A leader must insist on sticking to the vision and stay on course to the destination. But he must be open-minded during the process.