When we have a clear sense of our destination, we can be flexible in the route we take to reach it.

The single best machine to measure trust is a human being. We haven't figured out a metric that works better than our own sort of, like, 'There's something fishy about you.'

Any parent who tells their kids that they can't attend a school play or go to a soccer match because they have to work is kidding themselves. It's OK to miss a game or two or a performance here and there, but it's not all right to miss the majority of them.

And when a leader embraces their responsibility to care for people instead of caring for numbers, then people will follow, solve problems and see to it that that leader’s vision comes to life the right way, a stable way and not the expedient way.

Great communicators don't just hear the words. Great communicators hear the meaning behind the words

There are two types of claims: those based on hard numbers and those based on slippery numbers.

Your work is your own private megaphone to tell the world what you believe.