When you show up to speak publically, you have to show up to give. You always know the ones who do and the ones who don't.

There is a difference between offering a service and being willing to serve. They may both include giving but only one is generous.

Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order.

The irony is that the best thing we can do is, well one option, is to quit job we don't like. You don't always have to quit, and quite frankly, option two is to try to help others solve the problem that you are struggling with.

If we care about the average working American, then Wal-Mart matters. A lot.

In this age of omniconnectedness, words like 'network,' 'community' and even 'friends' no longer mean what they used to. Networks don't exist on LinkedIn. A community is not something that happens on a blog or on Twitter. And a friend is more than someone whose online status you check.

When we have a clear sense of our destination, we can be flexible in the route we take to reach it.