Actions speak louder than words. All companies say they care, right? But few actually exercise that care.

It's ok if others share our ideas as long as they build upon them. It's called progress.

Instead of showing up to let everyone know how great we are, show up to find out how great everyone else is.

Communication is not about speaking what we think. Communication is about ensuring others hear what we mean.

If our leaders are to enjoy the trappings of their position in the hierarchy, then we expect them to offer us protection. The problem is, for many of the overpaid leaders, we know that they took the money and perks and didn’t offer protection to their people. In some cases, they even sacrificed their people to protect or boost their own interests. This is what so viscerally offends us. We only accuse them of greed and excess when we feel they have violated the very definition of what it means to be a leader.

Leaders don't look for recognition from others, leaders look for others to recognize.

I never imagined I'd write a book.